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This tutorial is maintained by staff volunteers at the Faculty Development and Instructional Design Center and they do their best to correct any mistakes in the content or problems encountered in the use of the tutorial. But they cannot provide technical support to users or diagnose problems with users' computers, internet connections or browsers.

The tutorial has been proof-read with the help of staff at the university's Writing Center and department of English, and has been tested by several faculty, staff, and student volunteers to the best of their abilities. But as it is the case with any freeware that is continuously being revised with users' feedback, some minor mistakes or problems that did not surface during the testing of this tutorial could be identified by users. The development team appreciates receiving constructive and specific feedback on any mistakes or problems identified by users.

If you encountered any problems related to not being able to view or print the certificate after taking the quizzes, it was most likely related to opening the tutorial by clicking the link for it in another software such as Blackboard, Word, etc. As mentioned on the main page of this tutorial, do not open the tutorial by clicking a link for it through another software such as Blackboard, Word, etc. Close the browser and other open software such as Blackboard, Word, etc. Open the browser and type in the tutorial URL directly on the browser and open it. Before clicking the "Get Started" Button, please make sure cookies are enabled, disable pop-up blockers, and close other software such as Microsoft Office, Blackboard, chat, music, email, etc. After making sure of these, try the quizzes again.

Some problems encountered by users when using the tutorial may be related to the use of non-java enabled browsers, local computer's settings, and interference from other software running on the local computer at the same time when this tutorial is being used, or the constraints on the type of access to the internet. But before reporting any problems encountered with the tutorial users are urged to make sure of the following requirements first:

  • browser cookies have been enabled
  • the pop-up blocker is disabled
  • and any other software running on the computer is not interfering with the tutorial

To report any problems encountered in the use of the tutorial

Please email to facdev@niu.edu the following information with the subject line "Academic Integrity Tutorial Problem":

  1. Name and version of browser used (for example, Internet Explorer browser, version 9).
  2. Type of computer used (for example, Dell PC with 4 GB RAM)
  3. Date and time when the problem was encountered.
  4. Description of the problem. Please attach a screen capture of the problem, if possible.
  5. User contact information to follow up, if necessary. Please include name, classification (faculty, staff or student), affiliation (Department or major, University), email address, and phone number.

To report any mistakes (typographical or grammatical errors, mistakes in the content, etc.) identified in the tutorial

Please email facdev@niu.edu the following information with the subject line "Academic Integrity Tutorial Mistake":

  1. Date and time when the mistake was encountered (this will help developers to verify if the mistake was identified before or after a revision has been made to the tutorial).
  2. Description and location (section, page number, etc.) of the mistake. Please attach a screen capture of the mistake, if possible.
  3. User contact information to follow up, if necessary. Please include name, classification (faculty, staff or student), affiliation (Department or major, University), email address, and phone number.

The content and activities of this tutorial have been designed to be accessible to users with disabilities.

Thank you for your constructive feedback and helping the development team improve this tutorial.